Frequently Asked Questions

We are happy to answer any questions!

hello@princeandbowery.com


How to shop online:

We ship express to all countries, without any added taxes for the recipient. Packages will arrive within one week from placed order. For questions please email us at hello@princeandbowery.com, and we will be happy to answer!

Jewelry Care:

Each Prince & Bowery beaded bracelet is made from the highest quality materials. These materials are often cut from natural sources and the use of hairsprays, lotions, colognes or perfumes can alter the natural state of the materials used. For this reason our bracelets are highly sensitive to water and wearing them while sleeping, showering, exercising, or in a pool or sauna should be avoided.These elements can weaken the elastic cord that holds the bracelet together and can contribute to breakage in the future if not cared for properly.
To ensure the longevity of your Prince & Bowery beaded bracelet, ROLL the bracelet on or off your arm, rather than pull, stretch or tug on the beads. Repetitive tugging and pulling can cause the elastic to weaken and break over time and should be avoided. To maintain the beauty of your beaded bracelets, we recommend cleaning the beads by using mineral oil that has been wiped off with a soft, white cloth.

Sizes

All bracelets are available in small. medium and large

Jewelry Repair:

At Prince & Bowery quality and craftsmanship is of our utmost concern. However, jewelry by its very nature is delicate. 
If you should experience the need for repair on any Prince & Bowery jewelry item please email customercare@princeandbowery.com. Please reference your Name, Address, Order Number and Repair Issue. 
You will be provided a Repair Authorization Number which must be clearly labeled on the package.
Prince & Bowery will repair at no charge any breakage caused by manufacturer defect within 120 days of receipt of purchase. Repairs needed after 120 days or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis. Prince & Bowery does not accept returns on any merchandise that has been worn.
hello@princeandbowery.com